Privacy Policy

1. Information We Collect

We may collect:

• Your name, email address, telephone number, mailing address, and other contact information.
• Information you provide when requesting a consultation, scheduling an appointment, or communicating with our team.
• Service-related information that you choose to provide through authorized channels or secure portals.
• Records of your consent to receive telephone calls, text messages, and emails.
• Your IP address, browser, device, pages visited, referring website, and interactions with our website.
• Payment information processed by Authorize.Net or another authorized provider. We do not store complete card numbers when payment is processed directly by that provider.

2. How We Obtain Information

We obtain information directly from you, automatically through cookies and similar technologies, from individuals or businesses that refer you to High Rise Credit, and from service providers that help us operate our services.

3. How We Use Information

• Respond to inquiries and schedule appointments.
• Provide, administer, and improve our services.
• Communicate with you by telephone, SMS, or email.
• Process payments and maintain business records.
• Measure campaigns, improve our website, and prevent fraud or abuse.
• Comply with legal obligations and protect our rights and operations.

4. Disclosure of Information

High Rise Credit does not sell personal information or leads.

We may provide only the information necessary to service providers that operate our forms, calendars, CRM, communications, payments, hosting, security, analytics, and advertising. These providers may include GoHighLevel or LeadConnector, Authorize.Net, Cloudflare, Tawk.to, Google, Facebook, Instagram, TikTok, and YouTube.

We may also disclose information when necessary to comply with law, respond to valid legal process, protect rights or safety, or complete a business reorganization or sale.

5. Cookies and Tracking Technologies

Our website may use cookies, pixels, tags, and similar technologies to function properly, remember preferences, analyze visits, and measure advertising campaigns. Some providers may collect information directly from your browser under their own privacy policies.

You can limit cookies through your browser settings. Our website may not respond to every “Do Not Track” signal because no uniform standard currently exists.

6. Calls, Emails, and SMS

When you provide your information and consent, we may contact you by telephone, email, or text message. Communications may use automated technology or prerecorded messages when you have authorized them. Consent to receive promotional communications is not a condition of purchase.

Message frequency may vary, and message and data rates may apply. Reply STOP to cancel promotional messages or HELP for assistance. You may also call 1-800-680-5399.

7. Retention and Security

We retain information only for as long as reasonably necessary to provide services, comply with legal obligations, maintain records, resolve disputes, and protect our rights.

We use reasonable administrative, technical, and physical safeguards. However, no system can guarantee absolute security. Do not send confidential financial documents, Social Security numbers, passwords, or complete payment-card information through public forms, ordinary email, or chat.

8. Your Rights and Choices

Depending on applicable law, you may request access to, correction of, or deletion of certain personal information and opt out of promotional communications. We may request reasonable information to verify your identity before processing a request.

Send requests to [email protected] or call 1-800-680-5399.

9. Children

Our website and services are intended for individuals who are at least 18 years old. We do not knowingly collect personal information from anyone under 18.

10. External Services

Our website may contain links, videos, calendars, chats, or tools operated by third parties. High Rise Credit does not control their privacy practices. We recommend reviewing their policies before providing information.

11. Changes and Contact Information

We may update this policy when our practices, providers, or legal requirements change. We will post the updated version with a new date.